Collection Specialist

4 weeks ago


Dallas, Texas, United States Services By J National LLC Full time

We are seeking a skilled Collection Specialist to monitor accounts and communicate with clients regarding outstanding payments. The ideal candidate has excellent negotiation and interpersonal skills, with the ability to work with limited supervision.

Responsibilities
  • Review accounts to identify overdue payments
  • Research client information and historical data on accounts
  • Communicate with clients regarding overdue accounts
  • Maintain accurate documentation of account status and collection efforts
  • Report on collection activity and present to management
Qualifications
  • High school diploma/GED required, a college degree is preferred
  • Previous experience as a Collection Specialist or in a similar position
  • Understanding of collection techniques
  • Knowledge of debt collection laws and regulations
  • Familiarity with Quickbooks, Microsoft Office, Excel, and computer databases preferred
  • Ability to work well under pressure
  • Excellent communication and negotiation skills
  • Team player and good telephone voice


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