Outside Parts Sales Professional

1 week ago


Whiteville, North Carolina, United States Quality Equipment Full time

We are a reputable John Deere dealer with multiple locations across North Carolina, South Carolina, and Virginia. Our commitment to customers, employees, and the community drives our work culture, which is built on ethics, entrepreneurship, and hard work.

Job Description

The ideal candidate will have experience in parts department operations and be able to effectively communicate with customers. They will market and sell parts and service solutions, including special promotions, Quality Assurance packages, extended warranties, and machine inspections.

  • Market and sell parts and service sales through various channels.
  • Communicate customer complaints and follow up on resolutions for maximum customer satisfaction.
  • Provide parts and service solutions to customers, including maintenance and repair services.
  • Assist with counter sales and develop relationships with customers.
  • Collect and update customer equipment information for use in marketing promotions.
  • Deliver parts to customers as required and maintain company vehicles professionally.
  • Contribute to pricing and promotion discussions of competitors.
  • Participate in training meetings to enhance employee and dealer development.
Requirements

To succeed in this role, you should have:

  • A high school diploma or equivalent experience.
  • At least one year of experience in parts department operations.
  • Ability to use standard desktop applications, such as Microsoft Office and internet functions.
  • Strong communication and interpersonal skills.
  • Ability to work extended hours and weekends.
  • Excellent customer service skills.
  • Preferably an AG background.
  • A valid driver's license for potential driving situations.
Compensation and Benefits

You can expect a competitive salary range of $60,000 - $80,000 per year, depending on experience. Additionally, you'll enjoy benefits like medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match, and a company discount. We also offer significant paid training and opportunities for professional and personal growth.



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