Customer Service Representative
4 weeks ago
The Customer Service Representative - Collections will be responsible for providing quality customer experience while working to collect and negotiate terms of repayment on delinquent accounts. This role requires strong communication and problem-solving skills, as well as the ability to multitask and work in a fast-paced environment.
Key Responsibilities
- Make outbound collection attempts by phone, mail, and email to resolve delinquent accounts in an ethically responsible manner
- Process, follow up, and resolve inbound collection and customer service telephone inquiries
- Review accounts for action such as extensions, deferments, and due date changes within authorized limits
- Demonstrate professionalism, discretion, and good judgment in all interactions with coworkers and customers
- Meet or exceed established call volume and account action requirements
- High school graduate or equivalent required
- 18 years or older required
- Acceptable driving record and a valid driver's license in your state of residence necessary for select roles
- Competitive pay
- Medical, dental, and vision plans
- Paid holidays and PTO
- Short and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Portland, Oregon, United States Symmetry Financial Group - Gary Uyemura Full timeUnlock Your Earning PotentialAre you ready to take your career to the next level and earn a significant income? We are seeking ambitious individuals to join our team as Customer Service Representatives at Symmetry Financial Group - Gary Uyemura.As a Customer Service Representative, you will be responsible for building relationships with clients, providing...
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Customer Service Representative
3 weeks ago
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Customer Service Representative
3 weeks ago
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