Facility Operations Specialist
6 days ago
At SP+, we are driven by Our Promise, "Making Every Moment Matter for a World on the Go." As a Facility Operations Specialist, you will play a vital role in ensuring the day-to-day management of our assigned locations is handled within contractual guidelines.
We prioritize each and every moment, recognizing that the time colleagues, clients, and customers invest in us must always matter.
Responsibilities- Participate in programs to enhance client and customer satisfaction.
- Contribute to the development of property-level financial and operational goals.
- Assist in managing daily activities at assigned locations, including:
- Ensuring excellent customer interaction.
- Supervising evening closing reports.
- Processing bank deposits.
- Scheduling staff.
- Supervising frontline staff (cashiers, valet attendants, maintenance porters, etc.).
- Preparing month-end reports.
- Auditing daily cashier shift reports.
- Monitoring and checking time cards.
- Hiring and training frontline staff.
- Reviewing damage claims.
- Disbursing petty cash.
- Preparing the annual budget.
- Courteously assist Customers by answering any questions they may have.
- Assist in maintaining and repairing parking equipment and general maintenance tasks as directed by the Facility Manager.
- Report any known accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
- Assist with cleanup of debris, water, oil spills, and other hazards.
- Demonstrate thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area.
- Support the Facility Manager with additional duties as needed.
To succeed in this role, you must possess:
- High School Diploma.
- A minimum of six months of parking experience.
- Valid state-issued driver's license with current address and acceptable driving record.
- Strong customer orientation and positive attitude.
- Excellent communication and problem-solving skills.
As a valued member of our team, you will enjoy:
- $23-$25 per hour salary range.
- Eligible benefits plans, including medical, dental, vision, flexible spending accounts, long/short-term disability, life insurance, accident insurance, 401k, and paid time off.
This is a specialized role requiring adaptability, sound judgment, and physical stamina. If you're passionate about delivering exceptional customer service and contributing to a dynamic team environment, we encourage you to apply.
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