Customer Service Representative

4 days ago


Rockland, Maine, United States Bar Harbor Bank & Trust Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part-time Customer Service Representative in our Rockland, ME branch. As a key member of our team, you will be responsible for providing exceptional customer service, building trusted relationships, and contributing to the success of our organization.

Key Responsibilities
  • Assist customers in identifying their financial needs and recommend additional products and services to support their goals.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain a deep understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
  • Build strong relationships with individuals in the communities we serve and advocate for community growth and prosperity.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, resolve inquiries, and follow through with customers to ensure satisfaction.
Requirements
  • An interest and experience in customer service and a working knowledge of Windows are essential for this position.
  • A strong understanding of the banking industry and a passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A team-oriented approach, with a focus on collaboration and mutual support.
About Us

Bar Harbor Bank & Trust is an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment. We strive to make our culture alive and well, expressed in our six Brand Behaviors: Positivity, Communication, Teamwork, Initiative, Professionalism, and Quality.



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