Holistic Wellness Associate

6 days ago


Ashburn, Virginia, United States iCRYO - One Loudoun Full time
Job Overview

iCRYO One Loudoun is a state-of-the-art Health and Wellness Center dedicated to elevating the lifestyle of our team members and guests. Our mission is to provide professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry.

We are seeking an exceptional Holistic Wellness Associate to join our team. The ideal candidate will have a dynamic personality, a passion for overall wellness and recovery, and excellent guest service skills.

Key Responsibilities

The Holistic Wellness Associate will be responsible for assisting and educating guests in achieving their wellness goals through exceptional guest service, marketing through social media, and attending community events. This role requires a strong ability to work as a team, maintain safety protocols within the center, and continue education on our products and services.

Requirements
  • Able to work a minimum of 12-30 hours a week with a flexible schedule including evenings and weekends.
  • Ability to comprehend and pass iCRYO designed service exams following initial training.
  • Good time management skills, good judgment, and ability to multitask.
  • Exceptional guest experience skills, handle and resolve guest issues to maintain guest loyalty.
  • Understand the needs of the guest, ability to educate guests on services needed in a competent, efficient, and professional manner.
  • Meet or exceed minimum productivity requirements set by the company including sales goals.
  • Maintain professional appearance and positive attitude.
  • Maintain an environment of trust, communicate efficiently with managers and peers.
  • Must be able to complete ongoing and continued education.
  • Maintain a clean environment, uphold company standards.
Compensation and Benefits

This role offers a competitive salary range of $35,000 - $45,000 per year, plus commission opportunities. Additional benefits include a dynamic work environment, opportunities for growth and development, and a comprehensive employee recognition program.



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