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Operations and Technology Specialist

1 month ago

Newark, New Jersey, United States MPTCS Full time
Job Summary

MPTCS is seeking a highly skilled and experienced Operations and Technology Coordinator to join our team. The successful candidate will be responsible for maintaining and supporting the technology infrastructure and systems for the school district.

Key Responsibilities
  • Inventory Management: Track and document all technology equipment, including computers, servers, networks, phones, peripherals, and A/V systems.
  • System Implementation & Maintenance: Install, configure, and maintain servers, desktops, Chromebooks, phones, switches, firewalls, wireless networks, copiers, and other critical systems district-wide.
  • Troubleshooting & Repair: Perform hardware/software repairs and replacements to restore optimal functionality.
  • Technical Support: Serve as an accessible help desk resource, providing prompt and clear technical guidance to staff, teachers, and students regarding technology utilization.
  • Documentation & Training: Deliver comprehensive training that builds staff's technical proficiency across core hardware, software, and platforms integral to instruction and operations.
  • Strategic Innovation: Collaborate closely with the IT Director to strategically identify opportunities that enhance the district's technology capabilities.
  • Web & Event Support: Maintain district websites with current information and support technology needs for school activities, programs, and events.
  • Data and Reporting: Produce monthly reports that analyze district-wide technology usage data.
  • Family Communications: Maintain consistent and clear communications with families regarding district policies, expectations, and recommended practices surrounding student Chromebook usage.
Requirements
  • Education and Experience: Formal training or relevant experience in computer technology and networked information systems.
  • Skills and Knowledge: Expertise with computer hardware, operating systems, networking, and security tools, as well as excellent diagnostic, troubleshooting, and problem-solving abilities.
What We Offer
  • Healthcare: Medical, dental, vision, STD, LTD, and Life Insurance policies.
  • Family Focus: Parental/Family leave so you can care for your loved ones.
  • Pension: Eligibility for participation in the state pension plan.
  • Learning & Development: A culture that encourages and promotes professional growth and development.