Business Operations Manager

4 weeks ago

San Francisco, United States Southeast LBM Holdco LLC Full time

Job Summary:

The General Manager is responsible for overseeing the overall operation management of single store or multiple stores in a single market. This involves following the direction set by the Vice President of Operations in areas such as inventory, sales, and profit. The General Manager must comply with policies and procedures, monitor key employees, control inventory purchases and levels, and develop sales and communication strategies.

Key Responsibilities:

  • Recruit, interview, hire, and train staff for their location(s).
  • Oversee the daily workflow of the location(s).
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company policy.
  • Assist in maintaining the general health and welfare of all employees, customers, and those in public contact with the Company's operational services within the established guidelines of safety processes, policies, and regulations.

Job Requirements:

  • Responsible for the overall management of all aspects of the location, including production, sales, customer service, inventory management, delivery, safety, and administrative activities.
  • Plan and direct functions to meet operational and financial goals for the location.
  • Collaborate with local and senior management to develop operating budgets and capital expenditure recommendations for location(s).
  • Communicate and enforce operating policies and procedures, as well as other compliance requirements as they pertain to daily operations.
  • Motivate employees, maintain a productive workforce, and train other managers.
  • Support and reinforce company safety initiatives to ensure compliance with OSHA and DOT requirements and promote a healthy work environment.
  • Manage direct reports who manage various departments and is responsible for the overall direction, coordination, and evaluation of these departments.
  • Ensure adherence to company policies, procedures, and applicable laws.
  • Plan, assign, direct work, and address internal and external complaints.
  • Partner with HR to evaluate performance, reward, recognize, and discipline employees.

Requirements:

  • Good communication skills, both verbal and written.
  • Effective delegation.
  • Ability to lead, motivate, and develop team members.
  • Good organizational skills and the ability to multitask.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.
  • Strong relationship skills.
  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.

Education and Experience:

  • Bachelor's degree from 4-year college or university and four years (4) related work experience in the lumber or building materials industry.
  • Multiple assignments in all phases of the business and/or equivalent combination of education and experience.
  • Knowledge/experience in building materials, procurement, inventory management, and supervision of people is required.

Work Environment:

  • Work is performed in various environments, including an office setting, a manufacturing environment, and an outdoor lumber yard.

Travel Requirement:

  • Occasional travel may be required.

Physical Demands:

  • Standing - Frequently
  • Walking - Frequently
  • Sitting - Occasionally
  • Handling/Gripping - Occasionally
  • Reaching Outward - Occasionally
  • Reaching above Shoulder - Rarely
  • Climbing - Rarely
  • Crawling - Rarely
  • Squatting or Kneeling - Occasionally
  • Bending - Occasionally
  • Lifting/Carrying - Must be able to lift and move to 45 lbs. using safe lifting techniques
  • Pushing/Pulling - Occasionally
  • PPE Requirement - Occasionally

Work Hours:

  • This is a full-time Exempt position.

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