Director of Performance Optimization
6 days ago
SmithRx is a rapidly growing health-tech company dedicated to revolutionizing the pharmacy benefit management (PBM) sector. Our mission is to create a next-generation drug acquisition platform leveraging cutting-edge technology, innovative cost-saving tools, and exceptional customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has established a solution that resonates with clients nationwide.
We pride ourselves on our collaborative culture, which inspires our employees to excel in their work. Guided by our core values:
- Integrity: We operate with honesty and transparency, earning the trust of our clients.
- Courage: We take bold steps to transform the industry and continuously improve our offerings for optimal health outcomes.
- Together: We foster an inclusive environment that values teamwork, respect, and open communication, encouraging creativity and diversity of thought.
About the Role
We are seeking a Director of Performance Optimization to join our team. In this strategic leadership position, you will collaborate directly with senior executives and key clients to ensure SmithRx achieves its goal of providing the lowest possible pharmacy costs. Your responsibilities will include architecting and executing SmithRx's strategy for client reconciliations, also known as performance accountability.
This entails working closely with Sales, Proposals, Clinical Strategy, Data, Legal, and Account Management teams to synthesize commercial pharmacy data and contractual obligations. You will craft offers to clients and partners that accurately reflect SmithRx's value proposition. A strong background in PBM performance data and contracting is essential, along with analytical, conceptual, and interpersonal skills to effectively communicate SmithRx's performance story.
Key Responsibilities
- Collaborate with Sales and Proposals teams to develop client offers that accurately represent SmithRx's value.
- Create a 'reconciliation playbook' to ensure SmithRx stays ahead of contract performance accountability processes with clients and partners, ensuring client satisfaction.
- Work with the Data Analytics team to deeply understand SmithRx's performance for clients and build reports to automate the process of performance accountability.
- Collaborate with the Legal team to ensure client agreements align with SmithRx's performance accountability strategy.
- Partner with the Account Management team to communicate SmithRx's performance to clients regularly, ensuring they are aware of SmithRx's value.
- Work with senior leadership to innovate and evolve performance accountability models for SmithRx and the PBM industry as a whole.
- Educate pharmacy consultants and brokers about SmithRx's performance accountability strategy and its benefits for clients.
Your Qualifications
To succeed in this role, you will need:
- 10+ years of experience in analytical, business development, or pharmacy strategy roles, including 5+ years of experience leading high-performing teams at a PBM.
- Startup experience, particularly in fast-paced environments, is highly valued.
- A Bachelor's degree or equivalent experience; an advanced degree or MBA is preferred.
- Excellent written and oral communication skills to present SmithRx's value proposition and philosophy on performance accountability to various audiences.
About You
You will be joining a dynamic team that values innovation, collaboration, and excellence. As a Director of Performance Optimization, you will have access to a range of benefits, including:
Competitive Salary: $120,000 - $180,000 per annum, commensurate with experience.Wellness Benefits: Comprehensive medical, dental, vision, and life insurance plans.Flexible Spending Benefits: Options for short-term and long-term disability, commuter benefits, and paid parental leave.Professional Development: Opportunities for growth and training within the company.Commuter Benefits: Reimbursement for public transportation expenses.Paid Time Off: Generous vacation time and holidays.-
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