Customer Service Representative

1 month ago


Smithtown, New York, United States Lynne Barnhardt - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - Insurance Agency Team. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance options.

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

What We Offer:

  • 401K
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Reimbursement of Licensing

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment


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