Executive Dining Operations Manager
4 days ago
We are seeking a highly skilled Executive Dining Operations Manager to join our team at Culinary Khancepts & Star Cinema Grill.
About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our dining operations and drive excellence in guest experience, food quality, and restaurant presentation.
The ideal candidate will have a strong background in fine dining hospitality and/or casual dining restaurants, with a proven track record of success in managing teams, driving results, and delivering exceptional customer service.
Responsibilities- Maintain a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining equipment and security systems.
- Bullet Bullet Builds a culture with our common goal in mind. To provide every guest with an unforgettable dining experience through unmatched hospitality and the highest quality food and beverages.
- Conducts table touches with all guests dining, ensuring guest contact as a priority with a target goal of 100% table visitation.
- Actively engages with guests to solicit feedback and build relationships within the community.
- Assists General Manager in identifying trends and issues in team performance.
- Ensures product, restaurant, and staffing presentation meet company standards.
- Assists General Manager with scheduling and meeting staffing pars.
- Assists General Manager and management team in creating incentive programs, testing, and training.
- Assists General Manager with restaurant organization, cleanliness, and sanitation, completes monthly Facilities Audit.
- Takes on General Manager responsibilities in their absence.
- Manages with integrity, honesty, and knowledge that promotes the culture, values, and brand standards of Culinary Khancepts.
- Manages hourly team member performance:
- Constantly develops team members, including informal shift reviews and participates in daily one-on-ones.
- Provides candid, fair feedback on a regular basis, and continuously works with team members on their areas of development. Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to associates.
- Communicates team member negative performance and coaches team members when required.
- Communicates, enforces, and follows company policies, practices, and procedures.
- Acts as coach to all team members, salaried and hourly.
- High School diploma or GED
- Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurants
- Able to multi-task
- Ability to stand for long periods, lift 25 lbs., and bend, climb, or work in confined spaces
- Customer service focused and solution-oriented
- Must enjoy and be able to succeed in a fast-paced work environment
- Ability to work a flexible schedule based on restaurant needs
- Food handler's card may be required according to local and/or state regulations
- In-depth understanding of KPIs, specifically COGs & Labor
The estimated salary for this role is between $65,000 - $80,000 per year, depending on experience. Additionally, we offer competitive benefits, including:
- Competitive Pay
- Flexible Schedules
- Growth Opportunities
- Pharmacy Discounts
- Restaurant Discounts
- Free movies at Star Cinema Grill
Please note that the salary range is an estimate and may vary based on location and other factors.
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