Digital Innovation Lead

4 days ago


Dallas, Texas, United States Baylor Scott & White Health Full time
Job Summary

We are seeking a skilled Digital Innovation Lead - Patient Experience to join our team at Baylor Scott & White Health. This is an excellent opportunity for a UX researcher to advance user experiences and drive innovation across our digital products and services.

Main Responsibilities:

  • Spearhead complex user research initiatives, uncovering user needs and driving innovation in our digital products and services.
  • Strategically plan and execute user-centered research studies, demonstrating mastery in interviews, surveys, usability tests, and observations.
  • Expertly analyze and synthesize research findings, offering actionable insights that guide product strategies.
  • Collaborate seamlessly with cross-functional teams, leading the integration of research insights into product development.

About You:

  • Bachelor's degree in a relevant field such as Human-Computer Interaction, Psychology, Cognitive Science, or a related discipline.
  • Proven experience as a UX researcher, with a strong portfolio demonstrating successful research outcomes and the ability to influence product design and strategy.
  • Excellent communication skills, with the ability to effectively articulate research findings to both technical and non-technical stakeholders.

Estimated Salary Range: $95,000 - $120,000 per year.

About Our Company:

Baylor Scott & White Health is a health care system committed to improving the health of those we serve. We offer a competitive benefits package, including immediate eligibility for health and welfare benefits, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning Day 1.



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