Social Services Specialist

7 days ago


Chapel Hill, North Carolina, United States UNC Health Care Full time
Company Overview

We are part of UNC Health Care, an inclusive organization with over 40,000 teammates dedicated to improving the health and well-being of unique communities we serve.

Salary and Benefits

The estimated salary range for this position is $32.23-$46.33 per hour (Hiring Range). Pay offers are determined by experience and internal equity. We offer competitive benefits, including comprehensive support and services to our patients and their families.

Job Description

A Mental Health Care Coordinator is a crucial member of our healthcare team, providing comprehensive support and services to patients and their families. They conduct thorough assessments of patients' mental, emotional, and social well-being to evaluate their needs and identify any barriers to their overall functioning. This includes assessing their support systems, coping mechanisms, mental health conditions, and psychosocial factors.

Collaborate with providers, patients, their families, and the healthcare team on individualized care plans that align with patients' goals, preferences, and values. Resource Facilitation: Connect patients and their families with community resources, mental health services, support groups, and other relevant programs.

Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments. Collaborate with the healthcare team to ensure appropriate care progression, follow-up and continuity of care.

Advocate for patients' needs within the healthcare system and the community. This involves ensuring access to appropriate treatment, facilitating communication between patients and their healthcare team, and addressing any barriers or concerns that may impact the patient's well-being.

Required Skills and Qualifications

- Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities

- Strong assessment and diagnostic skills

- Excellent communication and interpersonal skills

- Ability to collaborate effectively as part of an interdisciplinary team

- Empathy, compassion, and cultural sensitivity

- Strong organizational and time management skills

- Ability to maintain confidentiality and adhere to ethical guidelines

Benefits and What's in it for You?

This role requires two (2) years of health care experience, preferably in mental health settings. The successful candidate will work primarily with pediatric patients on the Women's and Pediatrics floors of the hospital. Hours are Monday-Friday 8:00am-5:00pm with some weekend days.


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