Family Reunification Coach

7 days ago


Philadelphia, Pennsylvania, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time
Job Title: Family Reunification Coach

About the Role:

The Family Reunification Coach is a vital member of our team at Greater Philadelphia Urban Affairs, working closely with parents and caregivers to guide them towards reunification and family stability. This role requires a compassionate and skilled individual who can effectively utilize a parent-centered coaching model to empower families.

About the Job:

This position involves partnering with an assigned caseload of parents/caregivers through regular virtual or in-person meetings, as well as monthly check-ins and other interactions as needed. The Family Reunification Coach will work as an advocate, supporting parents/caregivers in the reunification process by fostering collaborative efforts with the assigned CUA team and other service providers. Key responsibilities include:

  • Facilitating parent engagement through email, text, and telephone to engage parents/caregivers in our services.
  • Utilizing motivational interviewing as a counseling technique to enhance the desire for behavior change.
  • Becoming familiar with the impact of executive functioning on parent capacity regarding goal setting and maintaining effective working relationships.
  • Accessing and developing networks of resources to support parents in addressing reunification barriers.
  • Preparing written reports and submitting them to the assigned CUA team to provide updates on parent/caregiver participation levels and experiences.
  • Providing parents/caregivers and assigned CUA teams with written evidence of successful participation in our services.
  • Collaborating with assigned CUA teams as needed to address parent/caregiver needs and concerns.
  • Conducting visits to assigned Community Umbrella Agencies at least once per month to support parents and case conference with CUA case managers.
  • Soliciting engagement and awareness about our services at Philadelphia Family Court and community events to increase enrollments among eligible parents.
  • Maintaining accurate and timely records of parent communication and documentation in our database, Penelope.
  • Maintaining client documentation in individual electronic folders.
  • Actively participating in professional development opportunities to increase skills in partnering with parents/caregivers.
  • Working collaboratively with members of our team and contractors as needed to support parent/caregiver needs.
  • Completing referrals for services and resources.
  • Reviewing and updating goal plans as needed to reflect ongoing parent/caregiver needs and progress.

Requirements:

  • A Bachelor's Degree in Social Work, Human Services, or a related field (equivalent combination of education and experience may be considered).
  • A minimum of three years of case management or similar experience.
  • Proficiency in Microsoft Office Suite.
  • Highly organized with the ability to effectively manage time and respond to deadlines.
  • Excellent listening and communication skills.
  • Experience in motivational interviewing is preferred.
  • Knowledge of the child welfare system is also preferred.
  • Demonstrated written and verbal communication skills including typing, writing, and presentation.
  • Ability to travel to alternative worksite locations (CUA, Family Court, community location).
  • Ability to work evenings and Saturdays.

Compensation:

$62,000 - $75,000 per year based on qualifications and experience.



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