Operations Analyst, Carrier Operations Specialist

4 weeks ago


Chicago, Illinois, United States SageSure Full time
Job Summary

We are seeking an Operations Analyst to support our carrier partners and internal stakeholders across all aspects of our carrier relationships. As a direct point of contact for our carrier partners, this position requires someone who is attentive, communicative, and highly motivated to create a best-in-class working experience between SageSure and its carriers.

About the Role

The Carrier Operations team sits within the Office of the CEO and is one of the most agile at SageSure. The team operates at the highest levels within the organization and works closely with the C-Suite and other Senior Leaders internally and externally to foster strong operational partnerships and responsible management of our carrier portfolios. This role offers the opportunity to make a meaningful impact across multiple departments at SageSure as we continue our rapid growth.

Key Responsibilities

Act as a direct point of contact for our carrier partners in support of daily operations
Facilitate cross-functional coordination in support of the daily operations of our partners
Develop an intimate familiarity with SageSure's insurance products and communicate relevant changes to our carrier partners
Support the delivery of statutory/regulatory reporting and data calls, audits, and other compliance-related activities
Partner cross-functionally to support the development of additional management reporting and ensure the timely delivery to all internal and external parties
Build, maintain, and improve low/no code automated processes to drive further efficiency of the team
Support the Carrier Operations team with the creation of presentations for internal and external stakeholders
Support the development of an operational scorecard to regularly monitor our performance and use results to drive process improvements
Develop operational resource documentation and process guides

Requirements

We're looking for someone who has:
Bachelor's Degree in Business Administration, Operations Management, Finance, Accounting or other related field
2+ years of professional experience, preferably in insurance/reinsurance, finance, consulting, or operations
Strong MS Excel skills and the ability to create compelling exhibits for an executive audience
Desire to learn in a very dynamic environment with vertical exposure to organization leaders
Ability to learn new concepts quickly and apply skills learned on the job in a rapid and effective manner
Robust organizational skills and attention to detail
Strong communication skills enabling effective communication across a wide range of audiences
Ability to design and document efficient operational processes

Preferred Qualifications

Highly preferred candidates also have:
Relevant insurance designations such as AINS, ARe, ARM, etc.
Proficiency with SQL, Alteryx, Domo, PowerBI
Proficiency with Smartsheet, Jira
Knowledge of insurance carrier regulatory requirements and industry best practices

About SageSure

SageSure is a leading Managing General Underwriter in catastrophe-exposed property insurance. We are a Best Places to Work in Insurance Recipient for four years in a row (2020-2023) and are committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more. We are a proud Equal Opportunity Employer and champion belonging and inclusion for all identities.

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