Restaurant Operations Manager

7 days ago


Madisonville, Tennessee, United States Zaxby's Full time

About Zaxby's

We're a fast-casual chicken chain that prides itself on serving high-quality food and providing an exceptional guest experience. Our team members are the backbone of our success, and we're seeking an experienced Restaurant Operations Manager to join our crew

Salary: $18.00 - $21.00 per hour + Quarterly Bonus Potential (Up to 12% of Annual Earnings)

As a Restaurant Operations Manager at Zaxby's, you will be responsible for ensuring the smooth day-to-day operations of our restaurant. This includes managing staff, maintaining quality standards, and implementing effective strategies to drive sales and customer satisfaction.

Job Responsibilities:

  • Complete all training requirements, including Zaxby's Assistant Manager Development Plan and Food Safety Certification
  • Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
  • Create an effective work schedule following company standards and local laws
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Utilize management tools and keep neat, accurate, and current records

Requirements:

  • Must be 18 years of age or older
  • Valid driver's license, vehicle insurance, and reliable transportation required
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays
  • Successful completion of background check

Benefits:

  • Quarterly bonus potential
  • Free meals on shift and 50% off meals off shift
  • Paid time off
  • Holiday pay
  • Early access to pay
  • Paid training
  • Opportunities to advance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability
  • Long-term disability
  • Educator paid life insurance
  • 401(k) with employer match

Additional Requirements:

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment


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