Restaurant Operations Manager
7 days ago
About Zaxby's
We're a fast-casual chicken chain that prides itself on serving high-quality food and providing an exceptional guest experience. Our team members are the backbone of our success, and we're seeking an experienced Restaurant Operations Manager to join our crew
Salary: $18.00 - $21.00 per hour + Quarterly Bonus Potential (Up to 12% of Annual Earnings)
As a Restaurant Operations Manager at Zaxby's, you will be responsible for ensuring the smooth day-to-day operations of our restaurant. This includes managing staff, maintaining quality standards, and implementing effective strategies to drive sales and customer satisfaction.
Job Responsibilities:
- Complete all training requirements, including Zaxby's Assistant Manager Development Plan and Food Safety Certification
- Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
- Create an effective work schedule following company standards and local laws
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
- Utilize management tools and keep neat, accurate, and current records
Requirements:
- Must be 18 years of age or older
- Valid driver's license, vehicle insurance, and reliable transportation required
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule, including days, nights, weekends, and holidays
- Successful completion of background check
Benefits:
- Quarterly bonus potential
- Free meals on shift and 50% off meals off shift
- Paid time off
- Holiday pay
- Early access to pay
- Paid training
- Opportunities to advance
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Long-term disability
- Educator paid life insurance
- 401(k) with employer match
Additional Requirements:
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual discrimination and perception to observe and respond to the environment
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