Customer Service Representative

3 days ago


Des Moines, Iowa, United States AdaptHealth LLC Full time

About AdaptHealth LLC

We are a leading healthcare company dedicated to providing innovative medical equipment and services to patients in the comfort of their own homes. Our team is passionate about making a positive impact on people's lives, and we're seeking a skilled Customer Service Specialist to join our team.

Job Overview

This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Customer Service Specialist, you will be responsible for handling inbound calls, answering questions about our products and services, and ensuring that our patients receive the highest level of service.

Key Responsibilities:

  • Develop and Maintain Knowledge of Products and Services
  • Answer Calls and Emails in a Timely Manner
  • Document Call Information Accurately
  • Process Orders and Follow Up on Customer Calls
  • Review Documentation to Ensure Accuracy
  • Enter and Review Information in EMR System
  • Communicate with Team Members and Management

Requirements:

  • High School Diploma or Equivalent Required
  • 1+ Year of Experience in Healthcare Administrative Role
  • Senior Level Requires 2+ Years of Experience and 1 Year of Exact Job Experience

About the Role

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience. We offer a competitive benefits package, including health insurance, 401(k) matching, and paid time off. If you are a motivated individual who is passionate about delivering exceptional customer service, please consider joining our team.



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