Product Service Excellence Lead

3 days ago


Dover, New Hampshire, United States Nemo Equipment Inc Full time

NEMO Equipment Inc is looking for a Product Service Excellence Lead to drive exceptional customer satisfaction and contribute to the company's sustainability efforts.

Key Responsibilities
  • Maintain an acceptable turnaround time for repairs
  • Proficiently navigate and use NetSuite system
  • Communicate needs and issues with manager to curtail any backlogs of product
  • Maintain a well-organized warehouse and warranty area

The ideal candidate has strong organizational skills, excellent communication abilities, and the ability to work independently in a fast-paced environment. Proficiency in Microsoft Office Suite, especially Outlook and Excel, is required. A background in repair techniques and sewing skills is highly valued.

The salary for this position is approximately $50,000-$65,000 per year, based on qualifications and location.



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