Office Manager

2 weeks ago


Bradenton Florida, United States PGT Innovations Full time
About the Role

We are seeking a highly skilled and experienced Office Manager to join our team at PGT Innovations. As an Office Manager, you will be responsible for providing administrative support to our Market President and ensuring the smooth operation of our office.

Key Responsibilities
  • Customer Service & Sales Coordination
    • Serve as the primary point of contact for customers, coordinating with the Market President and Sales team to meet their needs.
    • Provide exceptional customer service, responding to inquiries, questions, and concerns in a timely and professional manner.
  • Accounting
    • Calculate and submit weekly sales commissions and bonuses to corporate payroll.
    • Process weekly sub-contractor billings and send to HQ for check runs.
    • Prepare year-end 1099s and mail to sub-contractors before deadlines.
    • Manage accounts payable, including matching packing slips to invoices, obtaining proper approvals, and entering invoices into accounting software.
    • Prepare weekly AP check run requests and send to HQ Accounting team for payment processing.
    • Manage accounts receivable, including validating customer contracts, creating customer invoices, and processing customer payments.
    • Reconcile CRM and Accounting systems AR each week and ensure both systems tie out at month-end.
  • Inventory Reconciliation
    • Take month-end cycle counts and make proper inventory adjustments based on actuals.
    • Reconcile CRM jobs to Accounting software inventory, ensuring all month-end inventory is balanced and fully reconciled.
  • Bank Reconciliation
    • Perform weekly bank account reconciliations and resolve any open balances within a reasonable timeframe.
  • Journal Entries
    • Make journal entries to account for bank fees, finance fees, marketing accruals, AP accruals, and bonus accruals.
  • Human Resources
    • Ensure all offers are reviewed prior to being made, including new hires and promotions.
    • Verify all necessary documents and acknowledgments are signed and completed as part of the onboarding process.
    • Oversee status changes for team members in UltiPro, including job title changes, salary increases, terminations, etc.
    • Coordinate performance management processes for all salaried team members.
  • Office Management
    • Train employees on company systems, including UltiPro, CRM, and other systems as needed.
    • Support the Market President by coordinating meetings and communications.
    • Sort and distribute mail daily.
    • Coordinate with IT on office equipment needs.
    • Plan and coordinate special events for the office, including lunches, training events, and vacation parties.
Requirements
  • Education & Experience
    • 2-4 years of experience in accounting, preferably in AP, AR, inventory, and general accounting.
  • Skills
    • Excellent interpersonal and communication skills.
    • Strong analytical and problem-solving skills.
    • Ability to maintain confidentiality and handle sensitive information.
    • Proficiency in Microsoft Excel, including formulas and pivot tables.
    • Experience with CRM systems and ERP software, such as Sage, is preferred.
About Us

PGT Innovations is a leading manufacturer of high-quality windows and doors. We are committed to building a strong team of professionals who share our values and are passionate about delivering exceptional results.


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