Business Systems Analyst
4 weeks ago
At Publix Super Markets, Inc., we're committed to delivering exceptional customer experiences through innovative technology solutions. As a Sr. Business Systems Analyst on our Pharmacy Core App Services team, you'll play a critical role in shaping the future of our pharmacy services.
Key Responsibilities:- Collaborate with business units, project sponsors, and technology teams to gather and document business and system requirements.
- Act as a product champion, conveying product visions, prioritizing work, and monitoring deliverables to ensure timely completion.
- Communicate product and project status with leadership, sponsors, stakeholders, and upper and executive management.
- Manage relationships with software vendors as needed.
- Work with other Business Systems Analysts to document business processes, gather requirements, and uncover areas for improvement.
- Partner with Architecture, Security, Compliance, and Internal Audit to design compliant, secure, stable, and reliable solutions complying with HIPAA standards.
- Develop detailed implementation plans for complex technology solutions.
- Perform problem determination and determine escalation paths for complex issues.
- Adhere to product delivery processes, including overseeing system access, protecting data, procuring hardware and software, and engaging vendors.
- Obtain agreements on purpose, scope, and limitations on proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance.
- Advocate on behalf of the business units to ensure solution designs meet user requirements and effectively and efficiently address business process needs.
- Bachelor's degree in computer science, Business, or a related analytical field or equivalent experience.
- 5+ years of experience in business systems analysis, including identifying business processes and supporting process improvements.
- 5+ years of experience analyzing problems and translating into solutions.
- 5+ years of experience planning, organizing, and managing all activities associated with delivering solutions in a distributed environment.
- 3+ years of experience working with enterprise database management systems (e.g., SQL server, Oracle).
- Working knowledge of the Software Development Lifecycle (SDLC) with the ability to work within the defined roles and responsibilities.
- Participate in 24/7 on-call support rotation, including researching complex issues, determining root cause, developing workarounds, and communicating issues with our vendors for resolution delivery.
- Expert knowledge and experience working with pharmacy systems, including working with business and technical audiences.
- Experience managing 3rd party vendor relationships.
- Knowledge of infrastructure and systems concepts.
- Experience performing data analysis through creating and executing queries, interpreting results, and communicating findings to technical and business audiences.
- Experience with supporting solutions requiring adherence to regulatory and compliance controls in accordance with company policies and standards.
We offer a competitive salary range of $101,855 - $152,620, with opportunities for bonuses and career growth. Our benefits package includes employee stock ownership, a 401(k) retirement savings plan, group health, dental, and vision plans, paid time off, paid parental leave, short- and long-term disability insurance, tuition reimbursement, and more.
Join our team and be part of a dynamic and innovative organization that values its employees and strives to deliver exceptional customer experiences.
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