Hotel Service Representative

1 week ago


Claremore, Oklahoma, United States Aimbridge Hospitality Full time

Aimbridge Hospitality - Hampton Inn & Suites Claremore

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Overview: As a Front Desk Agent at Aimbridge Hospitality, you will provide exceptional guest service and ensure the smooth operation of the front desk.

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Job Responsibilities:

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  • Greet and welcome all guests approaching the front desk in a friendly and professional manner.">
  • Maintain proper operation of the telephone switchboard, handling guest inquiries and resolving any issues promptly.">
  • Handle requests for information, mail, and messages, providing accurate and timely responses.">
  • Answer guest inquiries about hotel service facilities and hours of operation, ensuring seamless communication.">
  • Manage check-ins and check-outs, ensuring a smooth and efficient process for our guests.">
  • Deliver guest items to their rooms, demonstrating a commitment to guest satisfaction.">
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Compensation and Benefits: The estimated salary for this position is $25,000 - $35,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.

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Requirements: To be successful in this role, you must possess excellent communication skills, both written and verbal. You should also have a strong ability to multitask, work well under pressure, and maintain a positive attitude in a fast-paced environment.



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