Desktop Systems Engineer
1 week ago
As a skilled Desktop Support specialist, you will be responsible for onboard new hires and providing desktop engineering support for Windows and Mac devices.
The role involves working with the desktop engineering team to answer tickets, patch, and troubleshoot workstations on both Windows and Mac devices.
- Advanced application and systems troubleshooting
- Working with vendors for troubleshooting and resolution of escalated issues
- Collaborating with other departments to understand and document computing needs
Key requirements include experience in application packaging, SSO logins, SCCM, and Jamf, as well as a proven ability to operationalize manual processes and reduce toil.
Key Skills
- Proficiency in both Windows and Mac workstations, including patching and troubleshooting
- Experience with imaging on Windows and Mac devices using Jamf and SCCM
- Technical writing/documentation skills to streamline workflows and processes
- Strong team player with excellent communication skills
Additional Information
The contract would be through 5/31 with an opportunity to extend.
On-site work in Jacksonville 5 days a week is required.
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