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Bilingual Customer Service Representative

1 month ago

Salisbury, North Carolina, United States Staff My Agency Full time
Customer Service Representative Opportunity

Cindy Morgan - State Farm Agency, located in Salisbury, NC has an immediate opening for a Bilingual (Spanish/English) Customer Service Representative. Insurance experience is not required as we will train the right person with the right personality and skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Key Responsibilities
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Benefits
  • Salary plus commissions/bonus
  • Paid time off (vacation and personal/sick days)
  • Retirement plan
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Bilingual (Spanish/English)
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
  • Sales and/or customer service experience preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Property & Casualty license (must be able to obtain)
  • Life & Health license (must be able to obtain)