Guest Services Representative

4 weeks ago


Tuscaloosa, Alabama, United States Extended Stay Full time

As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures in accordance with company guidelines. Additionally, you will collect relevant guest information for potential sales leads. If you are a team player with excellent communication skills, we encourage you to apply for this role.

Key Responsibilities:

  • Assist guests at all times and respond to their requests with diligence.
  • Provide reasonable accommodations in response to guest requests.
  • Process reservations, registration, and departures following company guidelines.
  • Collect relevant guest information for potential sales leads.


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