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Dining Experience Specialist

1 month ago

Pompano Beach, Florida, United States Five Star Senior Living Full time

At Five Star Senior Living, our team members are the heart of our mission to enrich and inspire the journey of life. As a Dining Experience Specialist, you will play a vital role in providing exceptional service to our residents by delivering courteous and efficient dining experiences.

Key responsibilities include:

  • Taking resident meal orders and serving meals correctly and efficiently
  • Providing exceptional customer service while engaging with coworkers and residents
  • Bringing a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed
  • Cleaning and resetting areas of the community, within dining areas, food service areas, and within residents' rooms
  • Engaging with residents and others in the community with charm, professionalism, respect, and a bright personality
  • Relaying messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests
  • Using technology, such as a Point of Sale, to provide clear communication between residents and the kitchen

Requirements include:

  • A minimum of a 10th grade education or equivalent work experience
  • ~1-year experience as a server/waiter, or in a similar food service environment
  • Working knowledge of health and safety policies and procedures

We are committed to providing a supportive culture centered around advancing the lives of our team members, as well as our residents. If you are passionate about delivering exceptional service and making a difference in the lives of others, we encourage you to apply for this exciting opportunity.