Customer Service Liaison

4 weeks ago


Birmingham, Alabama, United States Ferguson Enterprises Full time

Key Responsibilities:

As a Customer Service Representative at Ferguson Enterprises, you will be responsible for receiving inbound phone calls and dispatching calls to the appropriate department. You will resolve customer problems and refer problems to the appropriate department when necessary. Additionally, you will perform routine administrative activities as per the organization's established protocols.

Key Skills:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong customer service skills


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