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Host/Hostess - Guest Service Professional

4 weeks ago

Bronx, New York, United States Legends Hospitality Full time

Job Summary:

The Host/Hostess position at Legends Hospitality is a key role in providing exceptional guest service in a fast-paced restaurant environment. As a member of the Premium Service Department, you will work collaboratively with colleagues to ensure a seamless dining experience for our guests.

Responsibilities:

  • Greet and seat guests in a timely and professional manner, ensuring a warm and welcoming atmosphere.
  • Exhibit professional and courteous behavior at all times, maintaining a neat and tidy appearance in accordance with uniform standards.
  • Communicate effectively with guests, management, and colleagues, providing personalized service and attention to detail.
  • Maintain the proper care of equipment and food & beverage items, adhering to high standards of quality and safety.
  • Work as a team with fellow associates and other service departments within the stadium, ensuring a cohesive and efficient service experience.
  • Must have extensive knowledge of food and beverage menu, specials, and services offered, as well as knowledge of other food, beverage, and retail outlets within the stadium.
  • Set up and maintain a clean, neat, and safe work area, fulfilling assigned opening and closing duties.

Qualifications:

  • Must be at least 18 years of age.
  • Ability to interact with co-workers to assure compliance with company service standards.
  • Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
  • Ability to multi-task in a fast-paced, team-oriented setting.
  • Must be able to read, speak, and write English language in order to communicate with guests.
  • Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
  • Ability to work all Yankee Stadium events, including extended hours, nights, weekends, and holidays.
  • Must have sufficient mobility to perform assigned production tasks, including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
  • Must have two (2) to three (3) years working in a fast-paced bar, high-end club, or restaurant.
  • High school diploma or equivalent.

Legends Hospitality is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.