UCC Team Lead

7 days ago


Wilson, North Carolina, United States The City of Wilson NC Full time
The City of Wilson NC: A Dynamic Organization

We are seeking a highly skilled UCC Team Lead to oversee the operations of our Unified Communications Center (UCC).

About the Role:
This position ensures the efficient operation of the UCC, providing exceptional customer care and administrative support.

Key Responsibilities:
- Supervise and lead a team of communication professionals
- Provide guidance on administrative and customer care duties
- Oversee the day-to-day operations of the UCC

Requirements:
- Bachelor's degree in a related field or equivalent experience
- Proven leadership and supervisory skills
- Excellent communication and problem-solving abilities

What We Offer:
- Competitive salary range: $55,000 - $70,000 per year
- Comprehensive benefits package
- Opportunities for career growth and professional development

About Us:
The City of Wilson NC is a dynamic organization committed to delivering exceptional services to our community. We foster a culture of innovation, collaboration, and excellence.

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