Late Night Community Liaison

4 days ago


Exeter, California, United States RiverWoods Exeter Full time
Job Overview

RiverWoods Exeter seeks a skilled Late Night Community Liaison to join our campus services team. This role requires delivering exceptional customer service while ensuring the safety and well-being of residents and staff members.

Key Responsibilities
- Provide quality customer service with a positive attitude and commitment to teamwork within the concierge team and other departments while meeting the needs of residents, staff, and visitors.
- Support all aspects of the RiverWoods community by maintaining a clean and secure environment, addressing resident needs promptly, and collaborating with colleagues to achieve common goals.
- Offer safe and timely transportation to residents and staff members utilizing provided vehicles without requiring a CDL license.
- Oversee cleaning and maintenance duties at RiverWoods Exeter campuses during late-night hours (9 PM - 7 AM) to ensure that guest bathrooms, common areas, and residential spaces are well-maintained and spotless.
- Collaborate with Leads or subsequent shifts to address any incomplete tasks, ensuring continuity of service and cleanliness across campuses.

Requirements and Qualifications
- High school diploma or equivalent required.
- Good driving record and prior driving experience preferred.
- Two years of experience in customer service.
- Ability to work independently and as part of a team, prioritize tasks effectively, and adapt to changing situations.
- Must be 21 years old or older.

Benefits
- Competitive pay rate estimated to be around $25-$35 per hour based on location and industry standards.
- Comprehensive medical and dental insurance available after 30 days of employment.
- 403(b) retirement plan with company match options.
- Earned time off starting at 15 days annually, plus six paid holidays and four personal days.
- Access to wellness programs, employee meal program, education assistance, and on-site fitness opportunities.

About RiverWoods Group
RiverWoods Group is Northern New England's largest family of continuing care retirement communities (CCRCs). Our three communities share a common philosophy: providing community and peace of mind for our residents. Since 1994, we have been committed to creating environments where growing older enhances, rather than diminishes, the opportunity for a productive and rewarding life.

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