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Loan Services Representative

1 month ago

Saranac Lake, New York, United States North Country Savings Bank Full time
Job Title: Loan Services Representative

At North Country Savings Bank, we are seeking a highly skilled Loan Services Representative to join our team. As a key member of our lending team, you will be responsible for providing exceptional customer service and support to our customers and community.

Key Responsibilities:
  • Originate new mortgage loans and assist with mortgage loans in process
  • Explain loan products and services to customers
  • Solicit mortgage loans upon request or absence of Regional Loan Manager
  • Interview loan applicants and educate them on underwriting guidelines and government regulations
  • Order credit reports and complete loan applications in a timely fashion
  • Answer incoming phone calls and provide information on available loan products
  • Cross-sell our products and services to customers
  • Participate in community organizations and projects
Requirements:
  • Bachelor's degree preferred, but not required
  • Minimum of two years' experience in a financial institution or retail services setting
  • Basic understanding and knowledge of bank loan products and services
  • Desire to develop and utilize cross-selling, management, and organizational skills