Patient Liaison Specialist
1 week ago
We are seeking a highly skilled Patient Liaison Specialist to join our team at Pacific Medical Centers. As a key member of our Population Health team, you will play a critical role in supporting our commitment to high-quality, value-based care.
Key Responsibilities- Collaborate with internal and external groups to identify and address gaps in care
- Utilize data sources to obtain documentation and close gaps in care
- Develop and implement action plans to improve quality metrics
- Support HEDIS activities, HCC coding audits, TRICARE reports, and quality measure reports
- Provide exceptional customer service and support to patients and providers
- 2 years of customer service experience
- Prior experience using Excel spreadsheets and EMRs
- Preferred qualifications: Associate's degree in a healthcare-related field and 1 year of experience with coding (ICD-10, CPT, HCPCS)
Pacific Medical Centers is committed to providing a supportive and inclusive work environment that values diversity and promotes career growth. We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan, health care benefits, life insurance, and time off benefits.
We are proud to be an Equal Opportunity Employer and are dedicated to shaping an inclusive workforce that reflects the diversity of our communities. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality care, we encourage you to apply for this exciting opportunity.
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Patient Liaison Specialist
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