Universal Banking Professional

5 days ago


Manchester Center, Vermont, United States Heritage Family Credit Union Full time
Job Overview

The Heritage Family Credit Union is seeking a skilled Universal Banking Professional to join our team. As a key member of our Manchester branch, you will be responsible for providing exceptional customer service, handling financial transactions, and promoting credit union products and services.

Responsibilities:
- Provide prompt, accurate, and efficient service to members, ensuring a positive experience with every interaction
- Perform a variety of financial transactions, including cashing checks, processing deposits, and issuing loans
- Cross-sell credit union products and services to meet members' needs
- Assist with new account openings, loan applications, and other financial services
- Maintain confidentiality and handle sensitive information with discretion

Requirements:
- 1-2 years of banking experience, preferably in account opening and lending
- Cash handling experience and accuracy with balancing a cash drawer
- Excellent customer service, writing, and verbal communication skills
- Basic computer knowledge and proficiency with Microsoft Office Products
- Ability to work cooperatively with others and stay current with changing compliance regulations

Benefits:
- Competitive salary: $23.50/hour
- Paid mileage and drive time
- Incentive program
- Comprehensive medical, dental, and vision benefits starting first of the month following hire date
- Health Savings Account with discretionary quarterly employer contributions
- 401k match and additional discretionary contribution
- Opportunities for growth and ongoing learning
- 8 hours of volunteer time with an organization important to you

Working Conditions:
This position requires standing and/or sitting for long periods of time, working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone.

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