Global IFM Lead

4 weeks ago

Atlanta, Georgia, United States Jones Lang LaSalle Full time
Job Title: Global IFM Lead

Join Jones Lang LaSalle, a leading global provider of real estate and investment management services, as we seek a highly skilled Global IFM Lead to shape the future of our company.

About the Role

The Global IFM Lead will be responsible for implementing structures, processes, and technology to support the account's business, driving successful IFM outcomes by providing effective subject matter expertise and business support services.

Key Responsibilities
  • Centralize the account's IFM leadership and knowledge, driving operational excellence and consistency.
  • Establish and manage the infrastructure and capability to support the business in the deployment of integrated and configured services.
  • Provide advice and subject matter expertise in the areas of IFM, knowledgeable of facility management practices, processes, and technologies.
  • Coordinate with global functional leads to ensure the delivery of account objectives.
  • Scale and deploy best practices and service delivery standards.
  • Work directly with country/regional leads, be a contact point for any account-related issues, and provide support in issue resolution.
  • Ensure alignment with regional and enterprise stakeholders by providing clear communication, addressing areas of improvement, and proactively engaging to not only mitigate risk but also drive value.
  • Develop strong IFM and industry relationships.
  • Collaborate with account management in identifying issues that are interfering with meeting the planned objectives for the account.
  • Conduct root cause analysis of failures and prepare operational solutions that will satisfactorily resolve issues.
  • Ability to effectively design, gain alignment, and successfully execute significant transformation change initiatives from start to finish.
  • Identify opportunities for continuous and measured improvement and measured results.
  • Manage and control IFM finances with support from the Finance Lead to achieve business financial objectives.
  • Work with the account leadership and international team members in defining the global and regional account strategy.
  • Advance excellence in client service, innovation in delivery, and adoption of best practices and standards.
Requirements
  • Demonstrated experience in a senior account leadership role responsible for complex account structure running teams across multiple countries and/or multiple teams.
  • Strong general management experience - minimum of 15 years in the business and operations, preferably experience in Facilities Management.
  • Proven track record in generating growth through business development.
  • Strong working knowledge of accounting, financial reporting, and budgeting, and the proven ability to manage to a budget and a P&L.
  • Experience in navigating across large, complex organizations.
  • Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis.
  • Minimum of 8-10 years facility management experience including knowledge of building systems and mechanical/electrical systems, architectural maintenance, and instrumentation/automation.
  • Proficient in Word, Excel, and other Microsoft Office Suite programs.
  • Strong organizational and management skills.
  • Ability to multi-task and work both in a team and independently.
  • Ability to function effectively in a dynamic work environment.
  • Excellent interpersonal and supervisory skills; strong emphasis on customer service.
  • Excellent business writing and verbal communications.
  • Strong analytical ability.
  • Detail-oriented.
What We Offer

Jones Lang LaSalle recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.

Some of these benefits may include:

  • 401(k) plan with matching company contributions.
  • Comprehensive Medical, Dental & Vision Care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and Company Holidays.
  • Flexible and Remote Work Arrangements may be available.
Location

This position is available in multiple locations, including Chicago, IL; Los Angeles, CA; New York, NY; San Francisco, CA; San Diego, CA; Dallas Fort Worth, TX; Austin, TX; Houston, TX; Atlanta, GA.

Please note that this position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date.

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