Store Operations Manager

4 days ago


San Jose, California, United States Loop Neighborhood Full time

We are seeking a highly skilled Store Operations Manager to join our team at Loop Neighborhood. This exciting role offers a competitive salary of $55,000 - $65,000 per year, depending on experience and qualifications.

Job Description:

The Store Operations Manager will be responsible for overseeing the day-to-day operations of our convenience store, ensuring seamless customer service, and driving sales growth. Key responsibilities include:

  • Leadership and Training: Train and coach new staff members, fostering a culture of teamwork and excellence.
  • Inventory Management: Manage inventory levels, order products, and maintain stockroom organization.
  • Customer Service: Provide prompt, efficient, and courteous service to customers, vendors, and staff.
  • Store Maintenance: Maintain a clean, customer-friendly environment, including the store and surrounding property.
  • Staff Management: Supervise and manage store staff, addressing performance and time management issues as needed.
  • Troubleshooting: Resolve car wash and gas-related issues, such as drive-offs and pump malfunctions.
Requirements:

To succeed in this role, you should possess:

  • Strong Leadership Skills: Ability to motivate and train staff, resolve conflicts, and make sound decisions.
  • Excellent Communication Skills: Effective written and verbal communication with customers, staff, and vendors.
  • Basic Math Skills: Ability to accurately handle cash, process transactions, and manage inventory.
  • High School Diploma or Equivalent: Required education level.
  • Valid Driver's License and Insurance: Reliable transportation and insurance coverage.
Benefits:

We offer a comprehensive benefits package, including:

  • Employee Discount Program: Enjoy discounts on fuel, merchandise, and services.
  • Performance-Based Incentives: Earn rewards for meeting sales targets and exceeding expectations.
  • Opportunities for Advancement: Grow your career within our dynamic company.


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