Office Manager

3 weeks ago


North Ridgeville, Ohio, United States Christina Estes - State Farm Agent Full time
Job Overview

As the Office Manager at Christina Estes - State Farm Agent, you will play a crucial role in ensuring the smooth operation of our agency. Your primary responsibility will be to equip our team with the necessary tools and support to achieve our goals. This includes implementing and enforcing office policies, as well as providing exceptional customer service to our clients.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate clients about insurance options and provide personalized recommendations.
  • Ensure the office is well-maintained and equipped to meet customer needs, including managing inventory and supplies.
  • Collaborate with team members to achieve agency goals and objectives.
Requirements
  • Excellent communication and interpersonal skills.
  • Highly organized and detail-oriented, with the ability to multitask and prioritize tasks effectively.
  • Experience in customer service and sales, preferably in a team environment.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Property and Casualty License, as well as Life and Health License.
Benefits
  • Paid time off and holidays.
  • Salary/hourly plus commission/bonus.
  • Opportunities for growth and advancement within the agency.

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