Strategic Employee Relations Leader for Medallia Northeast

7 days ago


Étreux, Hauts-de-France, United States Medallia, Inc. Full time
Overview of the Role

MEDALLIA INC. is a pioneer in Experience Management, leading the market with its SaaS platform, Medallia Experience Cloud. Our mission is to create a culture that values every person and experience, encouraging individuals to bring their whole selves to work each day.

We are committed to being a company that does the right thing, regardless of challenges or controversies. The strength of our global workforce is crucial to our success, which is why we seek talented individuals who share our values.

Job Summary

We are seeking an experienced Strategic Employee Relations Leader to oversee Employee Relations, Compliance, and HR Policy within our People & Culture team. This leader will advise and assist Human Resource Business Partners and Leaders across the organization with complex employee relations investigations and consultations.

Key Responsibilities
  • Program Development: Design, lead, and continuously improve programs focused on employee relations and morale enhancement.
  • Policy Maintenance: Maintain, recommend, and implement policies and procedures that support the organization's goals.
  • Investigations: Conduct thorough, timely, and impartial investigations into employee grievances and relations issues.
  • Data Analysis: Track and analyze data related to employee relations to identify trends and make proactive recommendations.
  • Employee Counseling: Provide counsel to employees on EEO, ADA, performance, and other key policies and guidelines.
  • Legal and Policy Consultation: Work closely with employment legal teams to provide consultation on employment law and HR policy.
  • Policy Implementation: Project manage the rollout of new country-specific HR policies and practices.
Requirements and Qualifications

To be successful in this role, you will need:

  • 7+ years of experience in Employee Relations, HR Policy, and/or HR Compliance.
  • 2+ years of experience leading a team.
  • A Juris Doctorate Degree (JD) or LLM Degree is required.
  • Prior experience with employment law, complex employment advising, and knowledge of employment best practices.
Compensation and Benefits

The annual base salary range for this position is $156,000-190,000 USD. This position is bonus eligible. We offer competitive health and wellness benefits, including medical, dental, vision, 401(k), short term and long term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.

About Us

MEDALLIA INC. is an equal opportunity workplace and an affirmative action employer. We celebrate diversity and recognize the value it brings to our customers and employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.



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