Radiology Authorization Specialist

4 weeks ago


Wallingford, Connecticut, United States Midstate Radiology Associates Full time
Job Description

Midstate Radiology Associates seeks a skilled Authorization Coordinator to join our Access Center team in Wallingford. The successful candidate will be responsible for obtaining authorizations for all orders in their work queue and making outbound scheduling calls to patients.

Key Responsibilities:

  • Manage daily orders placed by referring physicians and ordering groups through the work queue and order depots.
  • Schedule daily orders with patients and follow up with patients who have been left messages to schedule.
  • Check patient insurance eligibility and initiate and obtain authorizations.
  • Monitor the status of pending authorizations and follow up on denied cases with physician offices.
  • Assist with inbound calls when operationally necessary.

Requirements:

  • High School Diploma or equivalent.
  • Experience working in a call center or providing customer service in a healthcare setting is preferred.
  • Proficiency in Electronic Health Records (EPIC) is a plus.
  • Excellent interpersonal, analytical, communication, and problem-solving skills.
  • A friendly and caring attitude with empathy for each patient.

Midstate Radiology Associates is an equal opportunity employer and welcomes applicants from diverse backgrounds. For more information on our company culture and employee benefits, please visit our website: www.MidstateRadiology.com.



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