Customer Service Representative

3 weeks ago


Gallup, New Mexico, United States Golden Corral Full time

Customer Service Representative

At Golden Corral, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities:

  • Greets guests as they enter the restaurant and offers a sincere, personal invitation to return as they leave.
  • Offers assistance to any guests who may need help.
  • Processes GC On the Go To-Go orders.
  • Friendly and courteous on the phone.
  • Handles payments accurately.
  • Knows and follows position responsibilities as they relate to just-in-time delivery.
  • Knows what is on buffet for the day and has a full knowledge of menu and prices.

Cleanliness:

  • Maintains organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
  • May help ensure the buffet is set up properly and labels are correct. Cleans all buffets and surrounding areas.
  • Follows local health department laws.
  • Performs duty roster and ensures cleanliness, service, and quality standards are met.

Operational Excellence:

  • Keeps cashier drawer at low cash levels to maintain a safe work environment.
  • Ensures drawer balances with daily paperwork.

Benefits:

  • Flexible scheduling
  • Free meals
  • Opportunities for advancement
  • Stable work schedule

Thank you for your interest in Golden Corral. Compensation: $14.00 per hour. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.



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