Fitness Club Operations Manager

4 days ago


Oakland, California, United States Planet Fitness Full time
About the Role: We are seeking a motivated Shift Leader to join our team at Planet Fitness. As a key member of our club operations, you will be responsible for providing an exceptional member experience while maintaining a safe and clean environment.

In this role, you will lead by example, demonstrating a positive attitude and a passion for delivering outstanding service. You will work closely with our team to ensure seamless day-to-day operations, addressing any issues that may arise and escalating concerns to management as needed.

You will be the face of our Judgement Free Zone, promoting a culture of inclusivity and respect among our members and staff. Your excellent communication skills and ability to listen and empathize will be essential in building strong relationships with our community.

The successful candidate will have 6-12 months of experience in a customer service environment, with a proven track record of leading others. They will be willing to become CPR/AED certified and possess basic computer proficiency. A high school diploma or equivalent is required.

This is a full-time position offering a competitive hourly rate of $17.47-$18.97, depending on experience. Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability, term life insurance, 401(k) retirement savings plan, flexible spending accounts, vacation, sick time, holiday pay, and a free Black Card Membership.

If you are a driven and enthusiastic individual who shares our commitment to delivering an exceptional member experience, we encourage you to apply.

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