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Customer Service Ambassador
1 month ago
Role Overview
We are seeking a skilled Customer Service Representative to join our team at Innova Solutions. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities
- Provide timely and effective support to clients via phone, email, and other communication channels.
- Respond to client inquiries and resolve issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless client experience.
- Stay up-to-date with product knowledge and industry trends to provide informed support.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Proficiency in Microsoft Office and other productivity tools.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
Location
Westborough, MA