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Customer Service Ambassador

1 month ago


Westborough, Massachusetts, United States Innova Solutions Full time

Role Overview

We are seeking a skilled Customer Service Representative to join our team at Innova Solutions. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective support to clients via phone, email, and other communication channels.
  • Respond to client inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless client experience.
  • Stay up-to-date with product knowledge and industry trends to provide informed support.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office and other productivity tools.

What We Offer

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

Location

Westborough, MA