Restaurant Operations Manager

4 weeks ago


Springfield, Ohio, United States McDonald's Full time
Restaurant Operations Manager

As a Restaurant Operations Manager at McDonald's, you will be responsible for leading the experience of our customers and team members. Your key responsibilities will include:

  • Managing all aspects of the restaurant, including food production, guest service, and crew management
  • Planning for success by leading and managing all People processes, including recruiting, hiring, onboarding, staffing, performance management, and training
  • Being in the know by planning for and making critical business decisions around inventory, budget, and food ordering/costs
  • Taking action first by ensuring food safety measures are set and achieved to McDonald's standards of excellence
  • Inspiring and empowering by maintaining a high level of standard for guest and employee safety
  • Being results-oriented by overseeing all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence


To be a successful Restaurant Operations Manager, you will need:

  • A high school diploma or equivalent preferred
  • A passion for helping and serving others (customers and fellow team members)
  • 1+ years' experience leading, motivating, and/or developing others, or US Military Service
  • A commitment to excellence and safety in the workplace
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • To provide solutions and make decisions in a fast-paced environment


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

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