Guest Arrival Expert

19 hours ago


Rancho Mirage, California, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Arrival Expert to join our team at The Ritz-Carlton Rancho Mirage. As a key member of our staff, you will be responsible for delivering exceptional guest experiences from arrival to departure. Your attention to detail, excellent communication skills, and ability to work in a fast-paced environment will make you a valuable asset to our team.

Key Responsibilities
  • Process guest arrivals and departures with efficiency and professionalism
  • Provide personalized service to guests, addressing their needs and preferences
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized workspace, adhering to company standards
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • No prior work experience is required, but a positive attitude and willingness to learn are essential
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical stamina to stand for long periods and move around the property
Benefits

We offer a competitive hourly rate of $16.00, as well as a range of benefits, including:

  • Healthcare benefits
  • Flexible spending accounts
  • 401(k) plan
  • Earned paid time off and/or sick leave
  • Life insurance
  • Disability coverage

Marriott International is an equal opportunity employer, committed to diversity and inclusion in the workplace.


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