Senior Training Specialist
4 weeks ago
Job Summary
The Market Support Champion plays a vital role in ensuring the success of our team members by providing training, coaching, and mentoring activities. This individual will work closely with Market Leadership, Continuous Improvement, and Learning & Development to support organizational training and onboarding initiatives.
Key Responsibilities
- Facilitate training and onboarding sessions to ensure colleagues understand their roles effectively.
- Collaborate with stakeholders to deliver role-specific training.
- Provide support to new hires and guide them through the onboarding process.
- Assess training effectiveness and identify areas for opportunity and improvement.
Requirements
- Stay up to date with ArchWell Health processes, workflows, standards, systems, industry learning trends, research, and best practices to deliver relevant and impactful training.
- Meet performance targets measured through key performance indicators for operations as well as effectiveness of learning delivery efforts.
- Cover for Market Launch Champion, requiring some overnight travel; routine travel will be daily within the market.
Preferred Qualifications
- Growth mindset with ability to embrace and support change.
- Strong emotional intelligence and lives the ArchWell Health values in all interactions.
- Ability to be flexible and adaptable to different learning styles, participant needs, and unexpected changes or challenges that may arise during training sessions.
- Possess strong problem-solving skills to address challenges or issues that may arise during training sessions.
About ArchWell Health
At ArchWell Health, we're creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60.
We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life.
We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community.
We're passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.
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