Customer Service and Sales Professional

6 days ago


Union, New Jersey, United States Flagstar Bank Full time
About the Role

At Flagstar Bank, we're looking for a talented Customer Service and Sales Professional to join our team as a Branch Banking Client Consultant. This is an exciting opportunity to provide high-quality financial services to our customers and help them achieve their financial goals.

Key Responsibilities:
  • Deliver exceptional customer service by greeting clients, processing financial transactions accurately, and providing support to meet branch goals.
  • Sales Performance: Support the team in achieving growth targets through sales initiatives, client introductions, and referrals.
  • Client Experience: Resolve client inquiries, problems, and complaints in a timely and effective manner, while delivering client engagement and education.
  • Management: Understand and adhere to bank policies and regulations, striving for no controllable preventable losses.
Requirements:
  • High School Diploma or equivalent required.
  • 0-3 years of customer service and sales experience preferred.
  • Experience in the financial services industry is a plus.
Compensation and Benefits:

The estimated hourly range for this role is $17.00 - $21.25 - $25.50 per hour, depending on location and experience. As a valued member of our team, you'll also enjoy benefits such as competitive pay, opportunities for career growth, and a supportive work environment.



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