Bank Customer Service Representative

3 weeks ago


Dalton, Georgia, United States Farmers National Full time

Job Summary:

We are seeking a highly skilled and customer-focused Bank Customer Service Representative to join our team at Farmers National Bank. As a Teller and Sales Associate, you will be responsible for providing exceptional customer service, processing a variety of customer transactions, and promoting bank products and services.

Key Responsibilities:

  • Process customer transactions, including deposits, withdrawals, and transfers
  • Provide customer service and support, responding to customer inquiries and resolving issues
  • Recommend and promote bank products and services to customers
  • Operate and balance a terminal and cash drawer daily
  • Accept and process various transactions, including savings, checking, and loan payments
  • Participate in the bank's referral program and meet specific referral goals
  • Assist with various duties associated with money shipments and orders
  • Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures

Requirements:

  • High School diploma or General Education degree (GED)
  • Proven cash handling experience
  • Basic computer skills and knowledge
  • Customer service and/or sales experience

Why Join Us:

Farmers National Bank is an Equal Opportunity Employer, committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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