Customer Service Representative

3 weeks ago


Oceanport, New Jersey, United States RWJBarnabas Health Corporate Services Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at RWJBarnabas Health Corporate Services. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, vendors, and internal stakeholders.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with internal teams, including Accounts Payable, Purchasing, and Cash Management
  • Utilize knowledge of the requisition to check process and supporting systems to provide accurate information and resolve customer issues
  • Collaborate with other departments to ensure seamless customer service experience
  • Meet or exceed department performance standards and Key Performance Indicators (KPI)
Requirements
  • Two years of experience in purchasing or accounts payable
  • Strong proficiency in Microsoft Office applications, especially Excel
  • Experience with PeopleSoft and customer service software a plus
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

At RWJBarnabas Health, we offer a comprehensive benefits package, including medical and prescription drug insurance, dental and vision insurance, retirement plans, short- and long-term disability, tuition reimbursement, and health care/dependent care flexible spending accounts.

We are committed to creating a best-in-class work experience for every member of our team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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