Restaurant Operations Manager

3 weeks ago


Tampa, Florida, United States Checkers & Rally's Full time

Purpose of Your Work

At Checkers & Rally's, we strive to be the first choice for our guests and employees. As an Assistant Manager, you will assist the General Manager in executing the restaurant plan, achieving sales and profit goals, and providing excellent guest and team service.

Key Responsibilities

  • Building sales and profits by promoting guest satisfaction and managing restaurant operations
  • Escalating concerns or recommendations to the General Manager
  • Assisting with interviewing and hiring team members
  • Ensuring policy and procedures are followed on shifts
  • Training team members on operations, company policies, and procedures
  • Identifying and responding to complaints and policy violations
  • Providing regular feedback and coaching to team members
  • Ensuring a safe, clean, and fun environment for employees and guests

Requirements

  • High school diploma or general education degree (preferred)
  • Food safety certified
  • 1-2 years of restaurant management experience (preferably in quick service restaurants)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong interpersonal and verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow

What's in It for You?

  • Operations excellence: our team expects and delivers nothing but the best
  • Training and development: we bring out the best by ensuring everyone gets well-trained
  • Personal and career growth: you can do more, get more, and be more at Checkers and Rally's


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