Deputy Director of Operations and Communications

7 days ago


New York, New York, United States NYC Health Hospitals Full time
Job Summary: We are seeking a highly skilled Deputy Director, Operations and Internal Communications Lead to support the execution of internal and external communications plans and assets.

About the Role:

As a key member of our team, you will leverage your expertise in brand communications to deliver best-in-class communications and PR campaigns and initiatives. You will collaborate closely with editorial leadership on wider narrative positioning and business strategy, execute advanced strategies and tactics with measurable results to build both consumer and industry awareness, and manage brand crisis communications strategies and responses.

Key Responsibilities:

* Develop and execute internal and external communications plans and assets, including newsletters, collateral, digital communication, press, intranet content, emails, videos, town halls, and presentations.

* Collaborate with cross-functional teams to identify opportunities for growth and development.

* Analyze distribution metrics to measure communication effectiveness and provide recommendations to improve internal and external communications.

* Assist with development and distribution of surveys and the solicitation of feedback from employees to help in measuring employee satisfaction and engagement and evaluating the results of communications plans, campaigns, and strategies.

Requirements:

* A Baccalaureate Degree from an accredited college in Business Administration, Management, Public Administration, Marketing, or an approved related discipline.

* Four years of responsible public relations experience involving the press and communications media, employee communications, community affairs, educational affairs, public information, corporate and business affairs, governmental and legislative affairs.

About Us:

NYC Health + Hospitals offers a competitive benefits package that includes comprehensive health benefits for employees hired to work 20+ hours per week, retirement savings, and pension plans, loan forgiveness programs for eligible employees, paid holidays and vacation in accordance with employees' collectively bargained contracts, college tuition discounts and professional development opportunities, and multiple employee discounts programs.

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