Account Support Professional
1 week ago
We are seeking an Account Support Professional to join our team at US Tech Solutions. In this role, you will be responsible for servicing and maintaining oversight of assigned client relationships.
Key Responsibilities:
- Manage client inquiries, collaborate with internal teams, and keep clients updated on inquiry status.
- Share client insights with peers, identify common themes, and escalate potential issues to management.
- Collaborate with internal teams to resolve client inquiries and provide automated solutions.
- Assist with onboarding clients, conversions, reporting, and analyses to ensure high client satisfaction.
Required Skills and Qualifications:
- Bachelor's degree or equivalent.
- Effective verbal and written communication skills.
- Able to learn and adapt to new technologies and systems.
- Strong analytical and problem-solving skills.
- Comprehensive working knowledge of Microsoft Office Products.
About the Salary
The estimated salary for this position is $70,000 - $85,000 per year, depending on experience and qualifications.
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