Customer Service Representative

5 days ago


Piedmont, Missouri, United States H&R Block Full time

H&R Block seeks an experienced Customer Service Representative to join our team. As a key member of our administration, you will be responsible for providing exceptional client service and ensuring a seamless experience for our clients.

Job Responsibilities:
  • Answer phones and greet clients in a personalized and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients according to their preferences.
  • Handle clients as they exit to ensure all current and future needs are met.

In this role, you will have the opportunity to work with a dynamic team to maintain a clean and organized office environment. You will also have the chance to develop your skills in client communication, problem-solving, and time management.

Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.



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